Frequently Asked Questions

Shipping

USA, UK, Canada, Australia, Philippines, UAE and Singapore orders, you will have no customs import tax on delivery as we pre-pay all duty charges. So no more to pay on arrival / on delivery and no delays with customs entry.

You may have to pay an import tax on arrival of you order. Some country’s may have a duty free allowance so you have no import taxes on arrival / delivery.

We can offer customs duty and all taxes prepaid to most countries, so no more to pay on arrival / delivery and no delays – just message us with your requirements and address.

All courier shipping has all the freight taxes and any fuel surcharges pre-paid.

Subject to your location the order will take about 5 to 7 days to be delivered to you, public holidays or weather problems may sometimes create small delays.

We ship world wide

If your country is not listed in the shopping cart just message us with your needs and we will quote you.

We can offer many options on shipping just message us.

Payments / quotes

Online order processing provided securely by Stripe INC USA.

Prices shown are in United States Dollar – USD.

We accept BTC payments.

Customers who would like a custom quote or those who don’t want to use our shopping cart, we can send an online invoice, you can then pay securely with any credit card via Stripe securely with payment protection.

Ordering

Order online direct from our website or for a custom quote please advise your needs with your name and shipping address.

For any problems with ordering please message us.

Selecting the right test kit

We can help you choose the best diesel test kit, just message us and tell us as much as possible.

Support

Please email us or use form below for any questions email [email protected]

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